1/18/2024 0 Comments Hotels in deep creek lake marylandI wouldn’t know because I immediately got a refund and I would strongly discourage people from ever booking with this hotel. We didn’t even make it that far due to the fact that they were buckets on the floor the elevator was broken there’s a space heater randomly heating a very cold lobby with no staff From what other people report, the rooms aren’t much better. You have to call an outside number and get a code for a lock box to take it to your room. There’s actually nobody to even talk to in this hotel and staff isn’t there past 230 daily. In the hotel lobby there is severe water damage, mildew and multiple buckets on the floor to deal with flooding from what I can only imagine. This was absolutely the worst hotel I have ever seen and I have to imagine it will be closed down by the health department very soon. I am only wri writing this as a public service announcement. Next time we will pay a little extra and stay at a 'decent' hotel - any other place would definitely be better than this one. Two positive things about this hotel - they have nice coat hangers and the flowers at the main entrance are pretty. The air conditioning sounded like a jet engine. The rooms smell of mold and mildew, the bed linens were disgusting (had hairs on pillow cases and sheets), and the tiny pillows were flat as pancakes. The front desk gave us another room, there was a fridge and a microwave - the microwave was too far from an electric outlet, which didn't matter because the the power cord was broken at the end. First of all, the rate stated that the room would include a microwave and a fridge, which were not there. Blame for It's steady decline cannot rest entirely on the changing times with the pandemic. We kept hoping that each year we would see some much needed improvements, but the hotel's outdated appearance and poor cleanliness has not improved, but clearly has declined. However, our stay this month will be our last. We have been vacationing at Deep Creek for the past 5 years and usually stay at this location because of the low rates.
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